AWS partner for design, migration and operations

What a partner adds on top of AWS

AWS runs the infrastructure, the APIs and the console. A partner adds three things on top: a commercial path that says who invoices your AWS usage and in which currency, a named person who owns your environment, and engineering work that keeps the estate inside its design.

The partner layer is optional in parts. Some clients buy consulting only. A consulting-only engagement still leaves AWS billing with AWS, so ask which one you are buying. Regions and service limits are the same either way; the paper trail and the people change.

Our work falls into four parts, each scoped and priced on its own: architecture and landing zones, migration, managed operations with 24x7 SRE coverage for in-scope infrastructure, and cost work. Dhaka, Bangladesh (head office and R&D, UTC+6), carries out all technical work: engineering, architecture, operations and delivery. The Korea office in Suwon (UTC+9) and the US office in Tysons Corner (UTC-5/-4) handle clients, sales and local-language coordination within their business hours. The exact overlap is agreed for each engagement. Data and AI work on AWS is scoped on the data and AI service page.

How to verify a partner on AWS Partner Solutions Finder

A partner badge on a website is self-published. AWS keeps the record in the Partner Solutions Finder, which shows the current tier, locations and any competency or service delivery designations. The five checks below take a few minutes.

Our AWS Marketplace seller is TICON SYSTEM LIMITED. Listed services include an AWS Well-Architected Review, offered as a complimentary optimization assessment, DevOps services for CI/CD and cloud-native development, and TSL Migration Pro.

Billing scope in USD, and a named TAM

Quotes are in USD and are quote-based. We do not invoice in other currencies unless the contract says so, so ask. Whether TiCON handles the AWS usage bill is a contract term. The statement of work names the billing entity and the payment route. Taxes apply as applicable in your jurisdiction and the contract.

Partner billing can lower compute and storage cost against list price. Published planning ranges are typically 15 to 35 percent below AWS list on compute and storage (EC2, S3, RDS and EKS), and up to 40 percent lower CloudFront bandwidth. These are estimates until a change is made and measured, and they apply only where a contract includes partner billing.

Managed engagements include a named Technical Account Manager. That person is accountable for the environment, reviews the monthly bill with you, and joins incidents once operations has opened them.

AWS Migration Acceleration Program (MAP) funding may apply to qualifying migrations. Eligibility is assessed per engagement, and any funding is AWS's decision. We do not quote a percentage or a credit amount on this page.

What this page does not claim

• ✓Premier status. We are an Advanced Tier (Services) partner, not Premier.
• ✓SLA minutes or uptime percentages. These are written into the managed-services contract, not on this page.
• ✓SOC 2 and PCI DSS. Readiness only. We hold no SOC 2 report and no PCI DSS certificate.
• ✓Certificates. We hold ISO/IEC 27001:2022, certificate 25/18024, and ISO 9001:2015, certificate 25/182622. Both are issued by A Cube TIC Limited and expire on 6 and 7 October 2028 respectively. They cover TiCON's own management system. Neither is a certificate for an AWS service.
• ✓Staff certification counts. Not published until supplied as a sourced inventory.
• ✓A savings guarantee. Not offered.

Work we have published as case studies

Every public cloud case study on this site runs on AWS. Client names are as published. Read each figure with its note before you repeat it.

• ✓United Commercial Bank (UCB), a private bank in Bangladesh: 38% AWS cost reduction in a representative engagement. This is not a quote or a guarantee.
• ✓OnnoRokom, e-commerce: 8x peak traffic absorbed, with no sale-day outages reported on one load profile.
• ✓Rabbithole, OTT streaming: 500K+ peak concurrent viewers across Widevine, PlayReady and FairPlay. The 40% CDN figure is an upper bound on bandwidth cost, not a compute saving.
• ✓Bangladesh Television (BTV), a public broadcaster: petabyte-scale archive and 24x7 managed operations. Residency scope is set out on the case page.
• ✓Banglalink, telecom: 10x faster reporting on a petabyte-scale data warehouse with self-serve BI.

No Azure or Google Cloud case study is published on this site yet.